Your order is processed within 1-2 business days. Thereafter, a confirmation email will be sent with its tracking information. Please note that delivery times vary depending on location inside and outside S.A. Products will be delivered between 3-5 business days.
Shipping costs are standard and will be R120.00. We do not ship internationally yet.
Please check all email folders including your junk or spam folder for order confirmation. If you still can’t find it, contact us at orders@satishealth.co.za with your order number.
Unfortunately, once shipping confirmation is received, order details cannot be changed.
Get in touch at orders@satishealth.co.za and we will review and respond in accordance with Satis Health policies.
We want you to be satisfied with your purchase; however, we have a strict policy on returns and refunds.
- Returns Eligibility: Products are not eligible for return unless we have made an error with your order.
- Refunds: Refunds are only processed if there has been an error in the order. Once the returned item is received and inspected, a refund will be issued to the original payment method within 5 days. Shipping costs are non-refundable.
- Exchanges: Exchanges are only available if we have made a mistake with your order.
