Privacy Policy
Welcome to satishealth.co.za. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make a purchase, or subscribe to our marketing communications.
1. Information We Collect
To provide you with the best shopping experience, we may collect various types of personal information, including but not limited to:
- Personal Identification Information: When you register, make a purchase, or subscribe, we may collect your name, email address, phone number, billing address, shipping address, and payment information.
- Order Information: Details related to your orders, including the products purchased, shipping details, and payment information.
- Analytics Data: We use Google Analytics to collect data about your interactions with our website, such as your browsing habits, pages visited, time spent on our site, and more. This data helps us improve our services and optimize our website.
- Marketing Information: Information about your communication preferences, engagement with email marketing campaigns, and responses to promotions.
2. How We Use Your Information
We use the collected information for several purposes, including but not limited to:
- Order Processing and Fulfillment: To fulfill and manage your purchases and orders.
- Customer Service: To communicate with you about your orders, respond to inquiries, provide support, and improve customer experience.
- Analytics and Website Optimization: By using Google Analytics, we analyze user behavior to optimize the website experience, improve product offerings, and make content more relevant.
- Marketing and Promotional Communications: If you consent, we may use your email address to send you information about new products, special offers, and other updates. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us.
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party providers who help us operate our website, process payments, manage shipping, and conduct marketing.
- Compliance with Laws: If required by law or legal process, we may disclose information to government authorities or other relevant parties to comply with legal obligations or protect our rights.
- Analytics Services: Google Analytics may collect and process data independently from satishealth.co.za. For more details, please see Google’s Privacy Policy.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, gather analytics, and personalize your interactions with our site. Cookies are small files that store information on your browser or device. You can manage or disable cookies through your browser settings, but note that this may affect certain functionalities on our site.
We use cookies for purposes such as:
- Functionality: To enable website features like shopping carts and account management.
- Analytics and Performance: To track visitor interactions and improve site functionality.
- Marketing: To personalize marketing messages and ensure you see content most relevant to you.
5. Protecting Your Information
We take reasonable steps to protect your information from unauthorized access, use, alteration, or disclosure. Our website uses SSL (Secure Socket Layer) encryption technology to secure transactions and personal data. Additionally, we regularly update our security protocols and restrict access to personal information to only those employees and partners who require it to fulfill their roles.
6. Your Rights and Choices
You have the right to:
- Access Your Information: Request details about the information we hold about you.
- Update or Correct Your Information: Request corrections if your information is inaccurate or incomplete.
- Delete Your Information: Request deletion of certain information, subject to applicable legal obligations.
- Opt Out of Marketing Communications: Unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email.
To exercise any of these rights, please contact us at info@satishealth.co.za.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal obligations, or other factors. We encourage you to review this page regularly for the latest information on our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
SatisHealth
Email: info@satishealth.co.za
By using satishealth.co.za, you agree to the terms of this Privacy Policy.
