Terms and Conditions

Welcome to satishealth.co.za. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Use of Our Website

satishealth.co.za provides health-related products available for purchase. By using our website, you agree to:

• Use the site lawfully and in compliance with all applicable local, national, or international laws.
• Not engage in any fraudulent, harmful, or malicious activities.
• Avoid interfering with the operation of our site or infringing on the rights of others.

2. Eligibility to Purchase

To make a purchase, you must:

• Be at least 18 years old, or if under 18, have the consent of a parent or guardian.
• Provide accurate and complete information when creating an account or making a purchase.

3. Orders and Payment

When placing an order on satishealth.co.za, you agree to the following terms:

• Order Confirmation: Once you complete your order, you will receive a confirmation email. However, we reserve the right to cancel or refuse any order for reasons such as product availability, suspected fraud, or errors in pricing or product information.
• Pricing: All prices are listed in ZAR and include applicable taxes unless stated otherwise. We reserve the right to adjust prices without prior notice.
• Payment: Payment must be completed at the time of purchase. We accept various payment methods, which may be subject to verification and approval.

4. Shipping and Delivery

• Shipping: We will process and ship orders within the estimated timeframe stated at checkout. Delivery times may vary depending on your location and selected shipping method.
• Delivery: Once an order is shipped, we are not responsible for any delays caused by shipping carriers or circumstances outside our control.
• International Orders: If shipping internationally, you may be responsible for customs duties, import taxes, or other fees based on your country’s regulations.

5. Returns and Refunds

We want you to be satisfied with your purchase; however, we have a strict policy on returns and refunds.

• Returns Eligibility: Products are not eligible for return unless we have made an error with your order.
• Refunds: Refunds are only processed if there has been an error in the order. Once the returned item is received and inspected, a refund will be issued to the original payment method within 5 days. Shipping costs are non-refundable.
• Exchanges: Exchanges are only available if we have made a mistake with your order.

6. User Accounts

When creating an account, you agree to:

• Provide accurate, current, and complete information.
• Keep your account information secure and not share your password with others.
• Notify us immediately if you suspect any unauthorized use of your account.

We reserve the right to terminate or suspend accounts that violate these Terms or are used for fraudulent or malicious purposes.

7. Intellectual Property

All content on satishealth.co.za, including text, images, logos, and product information, is the property of Satis Health (PTY) Ltd or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any part of this content without our written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Satis Health (PTY) Ltd and its affiliates, officers, employees, and agents shall not be liable for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages arising from:

• The use or inability to use our website or services.
• Any products purchased through our website.
• Unauthorized access to or alteration of your data.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our site, you agree to the collection and use of information as described in our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. We encourage you to review these terms periodically to stay informed.

11. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from the use of our website or related services will be resolved in accordance with these laws.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

SatisHealth
Email: info@satishealth.co.za

By using satishealth.co.za, you acknowledge that you have read, understood, and agree to these Terms and Conditions.